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TERMS OF SERVICE primary objective is to value and support our customers wherever, whenever and however possible.

Together with our sister company, our goal is to provide a complete, high quality service at low prices to all our customers.

   This agreement represents the complete agreement and understanding between and the account holder (hereinafter called Customer) and supersedes any other written or oral agreement. may modify these terms and conditions, and/or modify the prices, as well as discontinue or change services offered with or without prior notification. The customer agrees to indemnify and hold harmless from any claims resulting from the use of our services. makes no warranties of any kind, whether expressed or implied, for the service it is providing. also disclaims any warranty of merchantability. will not be responsible for any damages the customer may suffer. This includes any possible loss of data resulting from delays, non-deliveries, misdeliveries, or service interruptions whether caused by its own negligence, subscriber's errors or omissions, or due to the fault of third parties.

Account Setup
   We will setup your account after we have received payment. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account.

99.9% Uptime Guarantee Web Hosting guarantees that your website will be up and running at least 99.9% of the time during any 12-month period.This guarantee includes network uptime, server uptime, web server and service uptime. It does not cover any areas where HostKan Web Hosting has no direct influence, such as backbone provider failures, fibre-optic main line cuts, DNS or Registrar issues with subscriber's domain name, routing issues between subscriber location and Websitekan Web Hosting data center. The uptime guarantee is also not applicable if the service interruption was caused by external issues such as Acts of God, Wars or any other natural or unnatural events that Web Hosting cannot directly influence.

30 DayMoney-Back Guarantee
    We invite you to try our service for 30 days. If at any point during the initial 30 day period you are unsatisfied with our service, simply cancel your account and we'll refund your hosting fees.

Service Expiration And Renewal
   The hosting service is active for one year (365 days). After that period of time, the account will be automatically suspended until the Customer renews it by paying the annual subscription. In case the Customer does not renew 30 days after past due, the hosting account will be permanently deleted.

Disclaimer will not be responsible for any damages your business may suffer. makes no warranties of any kind, expressed or implied for services we provide or that these services and contents are complete, uninterupted, or secure. disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong deliveries, and any service interruptions caused by and its employees.
These terms and conditions are subject to change without notice.

Privacy Policy
   Any personal information you may give us during the registration process or otherwise, is regarded as completely confidential. This information, (as well as your e-mail address) will not be sold or disclosed to anyone unless we are legally obligated to do so.

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5725 De Lanaudiere, Montreal Quebec, H2G3A5
Tel (514)277-9743 Fax (514)277-3349 E-Mail
Copyright 2008

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